- Ensure the cable is connected securely to your laptop port.
- Depending on your laptop, you may set the laptop to either extended or cloned display. This indicates your laptop sees the second display.
If the Laptop or PC does not show a second display review the first issue in this article.
If the Laptop or PC does indicate a second display but does not show up, the laptop itself is not sending video.
If you still require assistance, please submit a service request here. A member of our team will contact you within 24 hours of the next business day.