- Please confirm your receiver and microphone are powered on.
- Ensure both ends of the connection are secure.
- Please confirm the outlet has power. *see how do I confirm an outlet has power?
- Please ensure the microphone and receiver are set to the same channel.
- Try changing the channel (on both the receiver and the microphone).
- Try using the microphone closer to the receiver.
- Try changing out the batteries for new ones.
If you still require assistance, please submit a service request here with your findings. A member of our team will contact you within 24 hours of the next business day.