Why isn’t my audio and video in sync?

  1. Power cycle the display and your source device. *how do I power cycle my device?
  2. Please determine if it is all channels and/or sources or not.  If only select channels are experiencing this sync issue, please contact your content provider.

What comes first – the audio or the video?

Please submit a service request here with your findings.  A member of our team will contact you within 24 hours of the next business day.