- Ensure both ends of the connection (between the amplifier and source device) are secure.
- Plug an alternate source device, such as your phone, into the audio jack to test the speakers.
- Power cycle your source device. *See how do I power cycle my device?
- Confirm the source device has proper audio by listening with a pair of headphones.
If you still require assistance, please take note of the lights as well as any patterns you may notice on the amplifier and submit a service request here with your findings from above.