- Try plugging your device into an alternate outlet.
- Check to see if any lights on are on and/or flashing. Take note of any patterns you may notice (if any). Refer to user manual or report your findings in the service request.
- Take note of when the device shuts down (immediately or after some time).
Please submit a service request here with your findings. A member of our team will contact you within 24 hours of the next business day.