- Ensure both ends of the connections (between the amplifier and source device) are secure.
- If possible, power cycle the source device. *See how do I power cycle my device?
- Try connecting an alternate audio source, such as your phone, to the amplifier/mixer.
- If possible, power cycle the amplifier/mixer. *See what devices cannot be power cycled?
If you still require assistance, please determine the number of speakers or zones you are experiencing this problem in and submit a service request here with your findings from above. A member of our team will contact you within 24 hours of the next business day.