- Ensure both ends of the connections (between the display and source device) are secure.
- Please confirm your display is set to the correct input.
- If possible, try connecting an alternate source device to your display.
- Power cycle your display. *See how do I power cycle my device?
- If possible, power cycle the source device. *See what devices cannot be power cycled?
If you still require assistance, please determine the number of displays experiencing this problem; Then, submit a service request here. A member of our team will contact you within 24 hours of the next business day.
