If you have experienced an outage and your equipment has not powered back up, please try:
- A soft power cycle of your system. Power down as you normally would, wait ~30 seconds, then power the system back up. *how do I do a soft power cycle?
- Confirm your UPS (power distribution) is powered on.
- Check the breakers in your building.
If you still require assistance, please submit a service request here. A member of our team will contact you within 24 hours of the next business day.
