Plug a known working device into the outlet. Does it work?
If yes, there is something wrong with your device. Please submit a service request here.
If no, please proceed with step number two.
Plug your device into another (previously tested) outlet. Does it work?
If yes, there is something wrong with your outlet. Please contact your electrician.
If no, there is something wrong with your device. Please submit a service request here.
