Eaton UPS, Battery Backup, Power Supplies

Unfortunately, we are unable to assist with warranty claims for Eaton products. Eaton stipulates that they must be handled directly by the manufacturer. Eaton sends replacements directly to the end-user, then you return the old one in the same box with a prepaid shipping label to them.

You can create a case through their website: or by calling their support department @ 1 800 356 5737

They will request information such as your Model Number, Serial Number, Date of Purchase and a description of the issue and troubleshooting performed. If you require a copy of your invoice, you can request on through our service ticketing system here: