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How do I get network support?

Please submit a service ticket here being sure to include helpful information such as: The serial number of the device in question The port(s) experiencing the problem or wifi you are trying to connect to The MAC address (ie. 00:1B:44:11:3A:B7) A member of our team will contact you within 24 hours of the next business […]


Why can’t I access the internet?

If your solution is wireless: Please confirm your wireless router is powered on. Ensure the network name is visible to your device. Please power cycle your wireless router. *see how do I power cycle my device? If you are still unable to connect with your device, attempt to connect with another device. If your solution […]