Request service

Service Request Form

Fill out the Service Request Form as thoroughly as possible.
Your submission will go straight to our Service team for assessment and prioritization.
Expect a call from our Service Team within 1-2 Business days to arrange a convenient time and date for a technician to address your issue.

Organization

Name

First Name

Last Name

Position

Phone

Country

(###)

###

####

Preferred Contact Method

Phone

Site Address

Address 1

Address 2

City

State/Province

Zip/Postal Code

Country

System Issue Being Experienced

Please describe in detail the issue you are having. The more detail you are able to provide the quicker a solution may be discovered.

By submitting this service request, I agree to the terms outlined below regarding associated charges and warranty coverage: Labour Charges: I accept responsibility for all associated labour charges with the troubleshooting and resolution of this issue. If a technician is dispatched to our location, I will be responsible for a $50 Service Trip Charge plus all labour time spent addressing our service request. Workmanship Warranty: If this service request falls within the Hillman AV workmanship warranty period, the charges for labour may be covered. Please confirm the applicability of this warranty before proceeding with the service request. Manufacturer's Warranty: Please note that manufacturer's warranties typically do not cover labour charges. It is important to consider this when submitting a service request that may involve parts still under the manufacturer's warranty. Estimates: You may request an estimate in advance of any work performed. Please direct your estimate requests to the Hillman AV Service Team for prompt assistance. Should you need any clarifications regarding this disclaimer or the service request process, please contact our Service Team in writing at service@hillmanav.com.

I accept the Terms of Service